Home Delivery, Australia Wide
Your ROVA scooter is delivered directly to your door, fully assembled, securely packaged and ready to ride. Simply unpack and turn the ignition when you're ready to go.
Hand Delivered
We deliver Australia wide to your door with our nationwide partner, Global Express.
Your scooter will arrive on a small pallet and will be fully assembled.
Simply remove the outer cardboard and protective frame and reverse off the pallet to be on your way.
Your scooter will arrive on a small pallet and will be fully assembled.
Simply remove the outer cardboard and protective frame and reverse off the pallet to be on your way.
Its Easy, and Safe
Your scooter is delivered directly to your home and carefully placed in your preferred location. Our driver will call before delivery, giving you plenty of notice to be ready for its arrival.
Delivery Questions
-
Orders are sent from our Sunshine Coast, QLD facility.
Below are average shipping times to metro regions.
Allow slightly longer for outer metro & regional areas.
QLD: 2-3 business days
NSW: 3-4 business days
ACT: 3-4 business days
VIC: 4-5 business days
SA: 5-6 business days
NT: 7-8 business days
WA: 7-8 business days
TAS: 9-10 business days
-
Shipping rates can vary depending on your region.
Enter your address at checkout and the freight charge will appear.
If you are unhappy with the freight charge, simply abandon the shopping cart and no order will be placed.
-
Yes, tracking information will be provided once your product has been dispatched.
-
Yes, we likely do service your area.
We can ship to 99% of Australian addresses.
If we cannot ship to your address, we will notify you and try to find another shipping provider to get the order to you.
There will be additional charges for shipping to remote areas.
-
For larger scooters, they will arrive on a small pallet by tail lift truck.
The truck will lower the pallet down to ground level and can roll the pallet to a nearby area for you, ready for unpack.
Please be advised the pallet can not be lifted by hand so the driver can only roll over flat surfaces to your storage area.
-
ROVA Elite and Metro are 99% assembled. Simple attachment of items like Mirrors, Basket, Seat Backing (Metro) is required.
ROVA Scout and Activ are 100% assembled, just unfold and use.
-
In the case of a product fault or manufacture defect, please contact us with the fault/defect and provide photos/video to help us understand the problem.